Archived Episodes

Changing Client Care-O'Neill!Higher Education Investment-Burke! Massage Envy-Stiller! Health Homeschooling-Chiriboga!

Changing Client Care-O'Neill!Higher Education Investment-Burke! Massage Envy-Stiller! Health Homeschooling-Chiriboga!

Holly O\'Neill discusses how Bank of America anticipates changing client needs and continues to offer a balance of digital tools and…

October 8, 2020

Host: Dr. Pat Baccili

Guests: Holly O’Neill, Tim Burke, Beth Stiller, Lisbet Chiriboga

Good News Segment: Holiday Savings Tips, Businesses & Great Customer Service, Cancer in the Workplace, Weight Control

Good News Segment: Holiday Savings Tips, Businesses & Great Customer Service, Cancer in the Workplace, Weight Control

We\'ve got a little bit of everything in today\'s show. Learn how to save some money this holiday season and beyond…

December 25, 2017

Host: Dr. Pat Baccili

Guests: Kevin Condon, Christopher Elliott, Kathy Flora and Rebecca Nellis, Dr. Matthew Pittman

Director of First Impressions

Randi Busse speaks on customer service audits ~ it’s an attitude people, not a department. Whether you’re working in a corporation…

November 28, 2016

Host: Connie Pheiff

Guest: Randi Busse

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